Science

Telehealth app Babylon Health allowed users to view other patients’ video consultations

Babylon Health, one of the biggest players in the growing telehealth market, has admitted that a data breach in its app allowed a small number of users in the UK to view recordings of other patients’ video consultations with doctors. The firm says that only three users in the UK were affected and that the underlying software error has now been fixed.
The breach became public after one user, Rory Glover, tweeted that he had access to “over 50 video recordings” from other patients’ private consultations. Babylon Health told The Verge that it was aware of the problem hours before Glover’s tweet and that only a few seconds of one patient’s videos were seen by an unauthorized user.
“It’s shocking to see such a monumental error has been…

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