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Social service agencies need safeguards when using AI

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Artificial intelligence is increasingly being used by social service agencies to handle cases involving child abuse, intimate partner violence and elder abuse. But a University of Iowa researcher and former social worker says the agencies need to establish safeguards to ensure that AI technology does not lead to bias against vulnerable or disadvantaged populations.

Artificial intelligence is increasingly being used by social service agencies to handle cases involving child abuse, intimate partner violence and elder abuse. But a University of Iowa researcher and former social worker says the agencies need to establish safeguards to ensure that AI technology does not lead to bias against vulnerable or disadvantaged populations.

Source: Phys.org

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